Terms & Conditions
Standard Quotation & Order Terms and Conditions
Quotation & Pricing
- Please reference the provided quotation number on all purchase orders to ensure correct pricing.
- Quotations are valid for 5 business days unless stated otherwise.
- All prices reflect current market and supply conditions and are subject to change without notice.
- Tariffs: Any tariffs or related charges applied to Becker by vendors will be passed through to the customer, regardless of whether such charges were listed on the original quotation.
Fees & Charges
- Handling Fees (Collect Shipments):
- $7.50 for orders under $500
- $15.00 for orders $500 and above
- Credit Card Fee: 4% of the total invoice amount.
- Rush / Drop-Ship Orders: May be subject to additional manufacturer, expedite, or handling fees.
- Repair Inspection Fee: $35 minimum per item.
Order Review & Acknowledgment
- Customers must review all sales order acknowledgments for accuracy and notify Becker immediately of any discrepancies.
- Custom system orders require customer approval and sign-off on all drawings before Becker Engineered Systems will issue an acknowledgment or proceed with production. Full details of the Becker Engineered Systems Custom Systems Warranty policy available at Beckerengineeredsystems.com
Shipping & Delivery
- All shipments are made FOB Origin – Becker Warehouse.
- Loss / Damage Disclaimer: Becker is not responsible for goods lost or damaged in transit or after delivery.
- UPS claims typically cover a maximum of $100 (less carrier fees). Claims must be filed with UPS within 14 days of delivery for consideration.
- Shipments returned to Becker or requiring an address correction after shipment will incur additional UPS or carrier charges.
Returns & RMA Policy
- All returns must comply with Becker’s official RMA policy available at Beckerengineeredsystems.com.
- Contact Becker to obtain an RMA number prior to returning any product.
- Returned items must be unused, in original packaging, and in resalable condition.
- Returns must be initiated within 30 days of delivery.
- Returns must be shipped within 14 days of RMA# issuance to be valid
- RMA returned merchandise must be adequately identified with the Becker Engineered Systems RMA# included. Items returned without RMA paperwork may not be subject to our return policy.
- A minimum 15% restocking fee applies to all returns and order cancellations; the exact amount will be determined during RMA issuance.
- Non-Returnable Items include (but are not limited to):
- Custom or made-to-order products
- Special-order items
- Private-label items
- Items with extended lead times
- Perishable or consumable materials and sensors
- Modbus codes or software licenses
- Items damaged due misuse, negligence, or improper installation
