Shipping & Returns
Shipping & Delivery
- All shipments are made FOB Origin – Becker Warehouse.
- Loss / Damage Disclaimer: Becker is not responsible for goods lost or damaged in transit or after delivery.
- UPS claims typically cover a maximum of $100 (less carrier fees). Claims must be filed with UPS within 14 days of delivery for consideration.
- Shipments returned to Becker or requiring an address correction after shipment will incur additional UPS or carrier charges.
Returns & RMA Policy
- All returns must comply with Becker’s official RMA policy available at beckerengineeredsystems.com.
- Contact Becker to obtain an RMA number prior to returning any product.
- Returned items must be unused, in original packaging, and in resalable condition.
- Returns must be initiated within 30 days of delivery.
- A minimum 15% restocking fee applies to all returns and order cancellations; the exact amount will be determined during RMA issuance.
- Non-Returnable Items include (but are not limited to):
- Custom or made-to-order products
- Special-order items
- Private-label items
- Items with extended lead times
- Perishable or consumable materials and sensors
- Modbus codes or software licenses
- Electronics that have been opened, installed, or exposed to extreme heat or freezing conditions